FREQUENTLY ASKED QUESTIONS

WHAT IS THE CURRENT LEAD TIME?

Our current lead time is 14-16 weeks from the date of deposit. We require a 50% deposit to process and order with the remaining balance due upon completion. If you need something faster, please get in touch with the specifics, and we can give you a quote with a rush lead time.

IS CUSTOM SIZING AVAILABLE?

Yes, all of our lighting is handcrafted to order, so we can adjust the size, design, and finish for your project if needed. We are happy to send drawings and finish samples to help you create the perfect piece for your space.

ARE BULBS INCLUDED WITH MY ORDER?

Yes, all of our lighting includes 40 watt bulbs (incandescent), candle covers when applicable, and installation hardware. You can upgrade to LED bulbs for $8/bulb. We recommend LED bulbs for all plaster lighting. We are ETL Listed for up to 75 watt bulbs. We are listed for both commercial and residential spaces.

IS CHAIN INCLUDED WITH MY ORDER?

Yes, we provide 3 ft. of chain complimentary with each fixture that is hung with chain; additional chain available, $15/ft.

WHAT IS THE DIFFERENCE BETWEEN THE BESPOKE COLLECTION AND JULIE'S COLLECTION FOR VISUAL COMFORT?